Q: In a recent column you made the point that the customer is always right, which I agree with. However, in the same column you also said that it is sometimes necessary give problem customers the boot. If the customer is always right, at what point do you think they become so problematic that you…
I firmly believe that the key to business success is this: Don’t put all your eggs in one basket. What do eggs and multiple streams of income have to do with each other? If you spread your eggs across many baskets you can still make omelets even if one of those baskets goes away.
Similarly…
We all know the expression “you only get one chance to make a first impression,” well it holds true when it comes to presenting your product to your customer.
For starters, the last thing you want to do when a customer walks into your office is present the first product that pops into you…
The communities of Exmouth and Moora in Western Australia don’t have a lot in common with Sydney.
But this year there is a uniting bond. All have felt the full force of Mother Nature.
Flooding in the Wheatbelt town of Moora caused an estimated $10 million dollars worth of damage to h…
A home business is a paradise for those who have spent years working 50-hours a week in a cubicle, dealing with terrible bosses and pesky co-workers, and yes, you guessed it- a daily dose of ulcers trying to make it to work on time! It is no wonder more and more people are turning into home busin…
The bad things starts with the letter ‘O’.like Obstacles, Obstruction, Obscene.overly-poor? There’s bound to obstructions and obstacles in everything that we do in life. Like riding a bicycle. We get a few scrapes and bruises and think that we’re never going to ride a bike ever again. We try …
Newlyweds and the recently divorced should make sure that names on their tax returns match those registered with the Social Security Administration (SSA). A mismatch between a name on the tax return and a Social Security number (SSN) could unexpectedly increase a tax bill or reduce the size of an…
Some of the ways in which to get your “name out there” are to call your local television and radio stations, and ascertain whether there is a medium you can get your name in. A very good source are public stations that hold auctions, at which you can donate your services. Talk shows, both radio…
You bet a name is important. Many small business owners try to come up with a clever name for their business rather than one that explains what they do. And, nine times out of ten, that is a mistake. Your business name should give your prospects some idea of what your business is about.
One…
Have you ever heard yourself say to a team member – “You’re
really great” – “You’re a star” – I think you’re brilliant”
- “You’re doing a great job!”
It’s got to be a plus point that you’re giving Confirming
Feedback and there’s nothing intrinsically wrong with any of
the stat…